Frequently Asked Questions

All students residing on campus must have a meal plan.

Absolutely! You may purchase a block of meals with a voluntary plan or add Flex Dollars to your card to use in the dining hall, as well as all retail locations and on our dining app, “Everyday

Students living on campus select their meal plan as part of the housing selection process each academic year. Students living off campus can purchase a plan on our website: https://usm.sodexomyway.com/my-meal-plan/index

When purchasing a voluntary meal plan or Dining Dollarsfunds will be loaded within 24 hours of purchase. Meal plans for campuses with resident students are active on the first day of classes for most students.(If you are on campus early for athletics or other commitments, you can ask your activity leader or reach out to Adam.Vigue@sodexo.com.

Yes! Changing to a bigger or smaller meal plan for residential students can be done during the first 2 weeks of the semester. Please see the Dining Services main office in Brooks for details.

If your campus has Residential Mandatory Meal Plans, they expire on the last day of the academic year. The Flex dollars that come with these meal plans roll over from Fall semester to Spring semester but expire at the end of the Spring semester. Voluntary Meal Plans and Dining Dollars carry over from year to year as long as you are active on a University of Maine Campus

Yes! Any meals associated with a meal plan can be used on any of the seven campuses in the University of Maine System.

Dining Dollars is a set amount of dollars that come with your residential meal plan and can be used for food purchases in retail locations and on the Everyday dining app. Flex Dollars may be purchased any time of the year through the www.usm.sodexomyway.com.shop/diningplans.com and can be used in any retail locations.Your flex dollars and dining dollars will debit as you use them. Any remaining balance from a residential meal plan will roll over from fall to spring but will expire at the end of spring semester. Flex money purchased with voluntary block plans will roll over from semester to semester. Flex Dollars debits as you use it, but balances remain on your account as long as you're an enrolled student.

You can purchase more Flex Dollars online at usm.sodexomyway.com/shop. You will need your students ID number to complete the transaction.

Block plans re structured as a block of meals to be used at your convenience throughout the semester. if you run out of meals on a block plan, you can always add another block of meals.

Yes! the "everyday" app is available and has features and functionalities designed to make mobile dining easy, safe and convenient. View menu's and nutritional information, filter by dietary need or preferences, use your meal plan/credit/debit card to purchase and then pick up your order and enjoy. https://everyday.sodexo.com

Download the app for free:

https://apps.apple.com/gb/app/everyday/id1338702323

https://play.google.com/store/apps/details?id=com.dynamify.sodexo

Once downloaded, create and account, link your meal plan and you're ready to start mobile ordering.

We're here for out guests and always love to hear what you think! We have several ways you can give us suggestions and/or feedback. You can visit any of our locations and submit a comment card or even go to our feedback sight www.usm.sodexomyway.com/contact/feedback

Yes! We have many plant-based menu options, and we add more recipes every semester. There is a dedicated area I the dining hall with a gluten-free fridge stocked for our guests, as well as a dedicated microwave and toaster.

Communication is the key to addressing food allergies and dietary needs. Prior to or immediately upon arrival to campus, please inform our General Manager, Adam Vigue (Adam.Vigue@sodexo.com) so he can advise you on how to navigate the dining hall safely. We also have a Dietitian (Chelsea.Champagne@sodexo.com) available, who provides individual consultations and can create a dining plan that works for you.

Yes, you can! We offer sweet treats, snack packs, gift packages and care packages, as well as other items for many occasions on our website. www.usm.sodexomyway.com/shop

Yes, the USM catering department is available for your catering needs - large or small - from meetings, receptions, and elegant dinners to budget-friendly club catering. For details, please visit the catering website www.usouthernmaine.catertrax.com